Staff at all companies in the following employment centres are eligible to use this e-bike service, provided with seed funding from Cambridge Science Park:

• Cambridge Science Park,
• St John's Innovation Centre,
• Cambridge Business Park,
• Allia Future Business Centre.

From 1st October, we will add the following pick-up locations to our Longstanton pick-up:

• Cambridge North Station
• Milton Park & Ride

Each morning, we allocate electric-bikes on a first-come, first-served basis. However, commuters can use this page to book your electric bike: North Cambridge Cluster booking form

Pick-up

You can pick up an electric bike at Longstanton Park & Ride from 7am to 9am on weekdays. We provide safety helmets, but riders can bring their own.

If you plan to pick up your electric bike after 9am, SMS 07973 499 224 and a bike will be locked to a bike rack for you to use.

Bike care

Our electric bikes include a combination lock and chain. Commuters must:

• Lock the bike at their premises or other destination;
• Whilst cycling, store the lock & chain in the pannier bag.

Every morning we fully charge the electric bike's battery. Our bike's range exceeds 25 miles, so there is ample power for your return trip. Even if your battery runs slightly low, the bike has six gears, so you can relatively easily pedal back to base.

When not riding the bike, commuters must:

• Lock the battery,
• Take the key out;
• Keep the key in a safe place.

The hirer:

• Is  responsible for taking care of the bike in a reasonable and careful manner.

Return

Each day, you must return the electric bike to the location from which you hired it. We want to check the bike and charge the battery.  This service is not intended to be a free, overnight, multi-day hire.

It helps us if you return the electric bike before 7pm, so we can store the bike for the night:

1. Lock the e-bike to the bike rack, using our combination lock & chain;
2. Deposit the key in the key box in the Park & Ride building;
3. The building is open until 8pm.

After 8pm the terminal building shuts. So you:

1. Lock the e-bike to the bike rack, using our combination lock & chain;
2. Keep the battery lock key;
3. Return the key when you next use the service, we have spare keys to use in the interim.

Breakdown Assistance

We provide assistance if the electric bike has a puncture or mechanical failure, and you can't complete your journey. Call the following numbers for assistance:

• 07973 499224
• 07971 054279

Booking an Electric Bike

Reserve your electric bike for the days you want using the North Cambridge Cluster booking form page.